Case study: Cashspire

The solution

MC7 created a cloud-based application that allowed three types of stakeholders to access depository terminal data:

1. The customers who use the terminals. Customers are primarily interested in financial metrics – i.e., how much cash has been withdrawn from each machine.
2. Service organizations that maintain the machines (in the Czech market, Bankovní technika). They are primarily interested in information about the technical condition of the machines, mechanical faults, etc.
3. Security agencies (CIT), which transport the cash from the deposit terminals to the banks. They are interested in information about the fulfilment levels of individual containers in the machines or their current weight.

The collaboration began in 2016 (originally under the legal entity that preceded today's MC7). After only 3 months from the initial idea, we delivered the first version of the application, the aim of which was to test the viability of the product. To get the product to market in such a short time, we have followed the MVP (Minimum Viable Product) approach. We have managed the project using Scrum methodology and our proven agile practices.

Although the product still lacked a refinement in the MVP state, its commercial viability became apparent very quickly thanks to the deep market knowledge that Bankovní technika brought to the project:

1. The customers found value in being able to access data from all their deposit terminals from anywhere in a unified way. The ability to create a common report over machines from two different manufacturers was something unheard of until then.
2. Bankovní technika could monitor various technical indicators of the terminals in real time, which allowed them to optimize the dispatchment of field service technicians.
3. The security agencies could schedule the cash collection not periodically, as had been the standard up to that point, but dynamically depending on the actual fulfilment of the terminals.

After the initial success, the cooperation continued. To this day, we are still developing the product and successfully operating it as a SaaS.

We designed the product from the beginning as a cloud-first application that we run in the Azure cloud environment. The solution also includes software that runs directly on the computers inside the cash deposit terminals. We have also successfully addressed the requirements of specific customers, such as banks that have very rigid security requirements.